Case studies and business outcomes

• Implemented Sage 200 from day one and shaped the solution around how the business works.
• Added controls and capabilities that supported rapid growth.

Led requirements discovery and solution design for tailored functionality to bring control and efficiency across the business, including:

• Material Requirements Planning (MRP) and rapid production planning.
• Reporting and insight to provide visibility and support decision-making.

Supported the company’s strategy of acquiring and turning around struggling food manufacturers by:

• Understanding each site’s requirements and current systems.
• Migrating them onto the Sage platform.
• Aligning teams to new processes and controls.
• Acting as the first call on each new acquisition opportunity to ensure delivery support was in place.

• Provided continuity through each stage of growth, helping systems constantly evolve to improve efficiency, visibility and control.

Implemented and supported finance platforms, including service-focused requirements such as:

• Project costing.
• Credit control and operational reporting.
• Integration systems from operational platforms into accounts, including a key control pattern where finance teams validate data before posting to protect data quality and compliance.

• Designed and delivered bespoke solutions where requirements were specialised and off-the-shelf options were insufficient.

• Preserved differentiators, modernised the core, and built targeted bespoke where needed.
• Worked on the basis that add-ons would be reusable for other customers where appropriate.

• Replaced a heavily relied-on bespoke solution while retaining key features that kept staffing levels down and maintained competitive advantage.

After engaging multiple Sage 200 WMS ISVs and finding no suitable match, designed and delivered a tailored WMS covering:

• Packing compliance and ASN requirements such as B&Q.
• Consignment stock handling and EDI replenishment order processing.
• Inbound shipments from China, including supplier shipment visibility in transit, structured receiving, and scanner-based warehouse receipt.

Improved efficiency for industry-specific transaction types, such as:

• Rapid sales order entry.
• Buying group customer handling.
• Payments and debit note processes.

• Ran structured discovery workshops, produced clear specifications, and worked with developers using Agile Sprint delivery with functional outcomes each sprint delivered to the customer.

• Designed and delivered solutions to handle many more orders that were smaller and higher volume, while protecting operational efficiency.

Built integrations for multiple retailer models including:

• Virtualstock (dropshipping platform).
• Direct retailer systems such as Halfords and Frasers.
• Automated flows for order receipt, tracking updates, inventory publishing, and business rules such as safety stock and lead times.

• Progressed from single-channel integrations to a scalable approach by partnering with Helm for a single integration hub across multiple channels.

Enhanced packing-bench controls to reduce errors and integrated with Scurri to:

• Select the most cost-effective carrier per shipment.
• Create consignments, print labels and capture tracking.
• Feed tracking back into internal systems and onward to end customers via integration platforms.
• Support scan-to-pack accuracy using hand scanners and tablets.

• Acted as the technical lead and Product Owner working with third parties and the development team, designing end-to-end processes and ensuring delivery aligned to measurable return on investment.