Independent business systems support that reduces the burden and helps you get more from your systems.
I help SMEs improve finance, operations, ERP and connected systems through practical, independent advice and support.
Whether you have a particular systems problem, want to improve how things work or simply need someone experienced to turn to, I help identify opportunities, work with your teams and existing suppliers, and turn advice into practical improvements.
If your current setup is not working for you, I help establish whether the issue is the software, the business partner or the way it is being used, then help turn things around or find a better-fit solution.
I proactively bring fresh ideas, including AI and automation where they can save time, reduce manual work or improve decisions. The focus is on useful changes that fit your business.
Support can start with advice on a particular issue, a focused Half-Day Audit or a wider Business Systems Review, and develop into project support or ongoing systems oversight.
For structured reviews, I have developed ReviewHub to bring findings, priorities and planned improvements into a practical roadmap, giving management clear visibility of progress and what comes next.
Better ways of working.
A clear route to get there.
Example: Sales & Customer Service
- Email orderPrint or copy details
- Rekey dataCheck across systems
- Chase updatesLimited shared visibility
- Map the issuesReviewed
- Improve handoffsIn progress
- Connect & automateNext
- Capture onceDigital order entry
- Connect systemsLess duplicate input
- Share statusUseful automatic updates
I identify what needs to change and help make it happen. ReviewHub connects the findings, actions and progress.
Are these the problems you are dealing with?
If any of these sound familiar, the issue is usually bigger than one isolated software problem and needs a practical view across process, systems and responsibilities.
Your ERP works, but the processes around it do not
Manual workarounds, spreadsheets and disconnected steps are filling the gaps, creating wasted effort and avoidable errors.
Reporting exists, but no one fully trusts it
People spend too long extracting, checking and reconciling data before decisions can be made.
Operational bottlenecks keep resurfacing
The same issues keep returning in order processing, stock control, purchasing, fulfilment or customer service.
Projects or upgrades are drifting
There is activity, but not enough clarity, ownership or practical progress.
Is it the software, the business partner or the way it is set up?
When your system is not delivering, it can be hard to know what needs to change. I help assess the software, partner support and business processes, then support recovery or help you find the right alternative.
Too much systems responsibility sits with the wrong person internally
An MD, FD, Ops lead or another senior person is often carrying systems responsibility on top of their actual role. Having someone experienced to take ownership of systems issues can remove that burden and add the right structure.
What I help businesses achieve
The focus is on improving how the business runs, reducing pressure on internal teams and giving clearer direction on what to do next, whether that means getting more from your current solution, turning around a struggling project or finding a better-fit system or business partner.
Why work with an independent systems advisor?
Personal support, impartial guidance and a joined-up view of your business, working alongside your existing teams and suppliers.
Time to understand
I take time to listen, challenge assumptions and understand your people, processes and priorities.
One trusted contact
Work directly with me, building continuity and an understanding of your business over time.
The whole systems picture
Connect the dots across ERP, finance, operations and the tools and handoffs around them.
Joined-up supplier support
I work with your resellers, developers and integration partners to keep improvements moving.
Plain-English, impartial advice
Clear options based on your business needs, with your priorities guiding the advice.
Fresh ideas that fit
I bring practical opportunities for AI, automation and other technologies where they can deliver value.
Examples of where I have helped
Food Manufacturer & Distributor
Supported ERP and process evolution from day one through growth and acquisitions, adding planning, cost control and reporting improvements along the way.
Professional Services Portfolio
Long-standing relationships across service businesses, combining finance platforms, reporting, controls, integration and bespoke systems where needed.
Car & Caravan Accessories Distributor
Enabled retail and eCommerce expansion without equivalent headcount growth by improving integrations, fulfilment and warehouse process.
Know where the pain is, but not the best place to begin?
Start with an email enquiry and tell me what you want to resolve or improve. We can work out the right next step, from practical advice to a focused Half-Day Audit or wider review.
Email Info@djpbs.co.uk